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6342 Ferris Square, San Diego, CA 92121

FREQUENTLY ASKED QUESTIONS

We have summarized the answers to some common questions, from which you can obtain answers

01
What makes EmerWell’s liposomal technology superior to standard powders?
We utilize our proprietary EncapsWell™ platform, which focuses on engineering a highly uniform particle size distribution and an encapsulation efficiency of 85%-95%. Unlike "dry blends" often mislabeled as liposomal, our products undergo high-pressure homogenization to create true phospholipid bilayers. This ensures consistent nanoparticle stability, significantly enhancing bioavailability and nutrient protection across every batch.
02
Are your liposomal ingredients compliant with international regulations?
Yes. Our manufacturing facilities are cGMP-certified, and our products meet global standards for ISO 22000, HACCP, HALAL, and KOSHER. We provide a comprehensive documentation package, including batch-specific COAs, MSDS, and stability data to streamline your regulatory filing and quality assurance processes.
03
Can I request custom formulations or specific nutrient ratios?
Absolutely. We specialize in bespoke formulations. Whether you need a specific Vitamin D3/K2 ratio, a custom concentration of ginsenosides, or a multi-ingredient premix, our PhD-led R&D team in San Diego can optimize the particle size and payload to meet your exact brand requirements.
04
Do you provide samples for R&D and pilot trials?
We encourage performance testing and offer free standard samples for initial evaluation. For complex custom projects, we can also provide pilot-scale batches to ensure our liposomal powder integrates seamlessly into your finished dosage form, such as gummies, capsules, or functional beverages.
05
How do you ensure the stability of delicate actives?
Stability is our core strength. Our liposomal matrix acts as a physical shield against oxidation, light, and moisture. We utilize nitrogen-flushed, vacuum-sealed, multi-layer aluminum foil packaging to preserve ingredient integrity, ensuring a stable shelf life of 24 months under proper storage.
06
Can we meet your team in person at industry events?
We would love to connect! EmerWell regularly exhibits at major international trade shows, including Vitafoods Europe, SupplySide West, and Vitafoods Asia. You are welcome to visit our booth to discuss your projects, view our product demos, and consult with our technical team in person.
07
Are your ingredients allergen-free and Vegan-friendly?
Yes. All EmerWell liposomal ingredients are 100% Vegan and formulated to meet the rigorous demands of the "Clean Label" market. Our production lines follow strict allergen control protocols to ensure our products remain gluten-free and non-GMO. By utilizing high-purity, plant-derived phospholipids, we provide a clean-label solution that integrates seamlessly into plant-based wellness and premium dietary supplement lines.
08
Where are your products shipped from, and what is the lead time?
We operate a dual-node supply chain with warehouses in both China and San Diego, USA. This allows us to offer flexible shipping options based on your location and urgency. Lead times vary depending on stock availability and shipping method, but we provide real-time tracking and full customs support for every order.
09
What is your Minimum Order Quantity (MOQ)?
We support growth-stage brands and multinational corporations alike. Our MOQs are flexible: we offer 1 kg sample packs for R&D trials, while our standard commercial production typically starts at 25 kg. Please contact our sales team to discuss a volume that fits your specific launch phase.